Enhancing Digital Libraries with Social Navigation: The Case of Ensemble

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A traditional library is a social place, however the social nature of the library is typically lost when the library goes digital. This paper argues social navigation, an important group of social information access techniques, could be used to replicate some social features of traditional libraries and to enhance the user experience. Using the case of Ensemble, a major educational digital library, the paper describes how social navigation could be used to extend digital library portals, how social wisdom can be collected, and how it can be used to guide portal users to valuable resources.