Utilising Task-Patterns in Organisational Process Knowledge Sharing
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- Hu B., Du Y., Chen L., Riss U.V., Witschel HF. (2009) Utilising Task-Patterns in Organisational Process Knowledge Sharing. In: Gómez-Pérez A., Yu Y., Ding Y. (eds) The Semantic Web. ASWC 2009. Lecture Notes in Computer Science, vol 5926. Springer, Berlin, Heidelberg
Pattern based task management has been proposed as a promising approach to work experience reuse in knowledge intensive work environments. This paper inspects the need of organisational work experience sharing and reuse in the context of a real-life scenario based on use case studies. We developed a task pattern management system that supports process knowledge externalisation-internalisation. The system brings together task management related concepts and semantic technologies that materialise the former through a variety of semantic enhanced measures. Case studies were carried out for evaluating the proposed approach and also for drawing inspiration for future development.
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