Understanding Patient User Experience in Obstetric Work Systems
- Cite this paper as:
- Montague E.N.H. (2009) Understanding Patient User Experience in Obstetric Work Systems. In: Karsh BT. (eds) Ergonomics and Health Aspects of Work with Computers. EHAWC 2009. Lecture Notes in Computer Science, vol 5624. Springer, Berlin, Heidelberg
Patient user experiences with medical technology may be important predictors of patient ratings of satisfaction with health care systems and of acceptance of technologies used in their care. The purpose of this study was to understand how patients experience medical technology during medical events as passive users. 25 women were interviewed after the birth of their child about the technologies that were used to provide them care. Interviews were transcribed verbatim and reduced to codes in the qualitative data analysis tradition. Results show that patients have user experiences with technologies as passive users.
KeywordsPatients Technology User Experience Health Care
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