Universal Access in Human-Computer Interaction. Addressing Diversity

Volume 5614 of the series Lecture Notes in Computer Science pp 677-686

User Evaluation of Age-Centred Web Design Guidelines

  • Panayiotis ZaphirisAffiliated withDepartment of Multimedia & Graphic Arts, Cyprus University of Technology
  • , Ulrike PfeilAffiliated withCentre for HCI Design, City University London
  • , Dorian XhixhoAffiliated withCentre for HCI Design, City University London

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We report an evaluation of a set of age-centred web design guidelines (SilverWeb guidelines) with older web users. We invited 24 older web users and used a cooperative evaluation to validate the guidelines and collect any additional problems. As a result of the experiment, 36 out of the original 37 guidelines were accepted, 1 guideline was disagreed with, and 5 new issues that were not covered by the guidelines were identified by users. Our findings show that input from users is a valuable contribution to the development process of web design guidelines and is essential in order to ensure a user-centred design approach.


Ageing guidelines web user evaluation