Designing for the Next Generation: Generation-Y Expectations

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Abstract

In designing applications for the next-generation workforce, we considered the requirements of future workforce members (Generation Y). A study was conducted using a wants and needs analysis to analyze a consumer trend toward the use of social networking tools. A significant proportion of future workforce members expected to see consumer social-networking style features in their enterprise applications. The data highlighted specific requirements that provided some further insight into the expectations of future enterprise application users.