Knowledge Structure on Virus for User Education

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Abstract

There are many factors contribute to the virus spread and infection. One of the big challenges in confronting computer viruses is to educate user. It needs a lot of effort to educate user about computer virus. The researchers have produced ECOVP which is to help user handle virus problem and the targets users including home user, non-IT literature background and IT personnel needs in handling virus incident. Researchers had studied what are the information needs to be process, so we could use them to generate the knowledge on how to handle the virus problem. We had identified seven important criteria for user need to understand in capable for them facing the computer virus. However, this paper is focusing on virus attack on Windows platform only.