International Conference on User Modeling

UM 2007: User Modeling 2007 pp 147-156

Understanding the Utility of Rationale in a Mixed-Initiative System for GUI Customization

  • Andrea Bunt
  • Joanna McGrenere
  • Cristina Conati
Conference paper

DOI: 10.1007/978-3-540-73078-1_18

Volume 4511 of the book series Lecture Notes in Computer Science (LNCS)
Cite this paper as:
Bunt A., McGrenere J., Conati C. (2007) Understanding the Utility of Rationale in a Mixed-Initiative System for GUI Customization. In: Conati C., McCoy K., Paliouras G. (eds) User Modeling 2007. UM 2007. Lecture Notes in Computer Science, vol 4511. Springer, Berlin, Heidelberg

Abstract

In this paper, we investigate the utility of providing users with the system’s rationale in a mixed-initiative system for GUI customization. An evaluation comparing a version of the system with and without the rationale suggested that rationale is wanted by many users, leading to increased trust, understandability and predictability, but that not all users want or need the information.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Andrea Bunt
    • 1
  • Joanna McGrenere
    • 1
  • Cristina Conati
    • 1
  1. 1.Computer Science Department, University of British Columbia, 2366 Main Mall, Vancouver, BC, V6T 1Z4