Frantz T.L., Carley K.M. (2008) Transforming Raw-Email Data into Social-Network Information. In: Yang C.C. et al. (eds) Intelligence and Security Informatics. ISI 2008. Lecture Notes in Computer Science, vol 5075. Springer, Berlin, Heidelberg
We describe the technical background necessary for working with real-world email data as well as the process of how to transform it into a social-network representation for research purposes. We demonstrate how to use the CEMAP feature in ORA social-network analysis software, which operationalizes the entire process for researchers with, or without, in-depth computer expertise. A detailed example is provided to show the steps involved in the process and to highlight the various add-on features of CEMAP, such as anonymization and removing duplicate emails.
email social networks social network analysis socio-technical networks ORA