Chapter

Intelligence and Security Informatics

Volume 5075 of the series Lecture Notes in Computer Science pp 413-420

Transforming Raw-Email Data into Social-Network Information

  • Terrill L. FrantzAffiliated withSchool of Computer Science, Carnegie Mellon University
  • , Kathleen M. CarleyAffiliated withSchool of Computer Science, Carnegie Mellon University

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Abstract

We describe the technical background necessary for working with real-world email data as well as the process of how to transform it into a social-network representation for research purposes. We demonstrate how to use the CEMAP feature in ORA social-network analysis software, which operationalizes the entire process for researchers with, or without, in-depth computer expertise. A detailed example is provided to show the steps involved in the process and to highlight the various add-on features of CEMAP, such as anonymization and removing duplicate emails.

Keywords

email social networks social network analysis socio-technical networks ORA