Technology Support for Knowledge Management

  • Mikael Lindvall
  • Ioana Rus
  • Sachin Suman Sinha
Conference paper

DOI: 10.1007/978-3-540-40052-3_9

Part of the Lecture Notes in Computer Science book series (LNCS, volume 2640)
Cite this paper as:
Lindvall M., Rus I., Sinha S.S. (2003) Technology Support for Knowledge Management. In: Henninger S., Maurer F. (eds) Advances in Learning Software Organizations. LSO 2002. Lecture Notes in Computer Science, vol 2640. Springer, Berlin, Heidelberg

Abstract

Human capital is the main asset of software organizations. Knowledge has to be preserved and leveraged from individuals to the organization. Thus, the learning software organization will be able to continually learn and improve. Knowledge management has various components and multiple aspects such as socio-cultural, organizational, and technological. In this paper we address the technological aspect; specifically, we survey the tools available to support different knowledge management activities. We categorize these tools into classes, based on their capabilities and functionality, and show what tasks and knowledge processing operations they support.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2003

Authors and Affiliations

  • Mikael Lindvall
    • 1
  • Ioana Rus
    • 1
  • Sachin Suman Sinha
    • 2
  1. 1.Fraunhofer Center for Experimental Software EngineeringCollege ParkUSA
  2. 2.Dept. of Computer ScienceUniversity of Maryland at College ParkUSA

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