Abstract
Resource-efficient business processes are a key asset of an organization in a competitive market environment. Current efforts address this issue either at the process schema level by specifying an optimal sequence of process activities or at the process instance level by optimizing resource utilization within a single running process instance.
In this paper, we present a novel approach for combining activities across process instances to optimize resource utilization. The proposed approach comprises the (i) definition of business processes and combinable activities, (ii) identification of possible combinations at runtime, (iii) determination of optimization potential, and (iv) actual combination of activities across process instances. The approach further supports partial activity combinations and dynamic resource selection for combined activities. The applicability of the approach is demonstrated by a case study.
The research reported in this paper has been supported by the Austrian Ministry for Transport, Innovation and Technology, the Federal Ministry of Science, Research and Economy, and the Province of Upper Austria in the frame of the COMET center SCCH. This publication has been written within the project AdaBPM (number 842437), which is funded by the Austrian Research Promotion Agency (FFG).
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Natschläger, C., Bögl, A., Geist, V., Biró, M. (2015). Optimizing Resource Utilization by Combining Activities Across Process Instances. In: O’Connor, R., Umay Akkaya, M., Kemaneci, K., Yilmaz, M., Poth, A., Messnarz, R. (eds) Systems, Software and Services Process Improvement. EuroSPI 2015. Communications in Computer and Information Science, vol 543. Springer, Cham. https://doi.org/10.1007/978-3-319-24647-5_13
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DOI: https://doi.org/10.1007/978-3-319-24647-5_13
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