Assessing the Need for Visibility of Business Processes – A Process Visibility Fit Framework
- Cite this paper as:
- Graupner E., Berner M., Maedche A., Jegadeesan H. (2014) Assessing the Need for Visibility of Business Processes – A Process Visibility Fit Framework. In: Sadiq S., Soffer P., Völzer H. (eds) Business Process Management. BPM 2014. Lecture Notes in Computer Science, vol 8659. Springer, Cham
Real-time visibility of relevant information during process execution becomes increasingly feasible leveraging advanced information technologies. However, it remains vague where organizations should exploit the new, but also cost-intensive opportunities. Theoretically grounded in the Information Processing View (IPV) this paper proposes a decision framework that identifies business processes which need technology investments enabling real-time visibility. The framework considers both, visibility requirements of processes as well as visibility capabilities of information technology.
KeywordsProcess Visibility Information Processing View Process-centric Business Intelligence & Analytics
Unable to display preview. Download preview PDF.