Skip to main content

What Older People Expect of Robots: A Mixed Methods Approach

  • Conference paper
Book cover Social Robotics (ICSR 2013)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 8239))

Included in the following conference series:

Abstract

This paper focuses on how older people in Sweden imagine the potential role of robots in their lives. The data collection involved mixed methods, including focus groups, a workshop, a questionnaire and interviews. The findings obtained and lessons learnt from one method fed into another. In total, 88 older people were involved. The results indicate that the expectations and preconceptions about robots are multi-dimensional and ambivalent. Ambivalence can been seen in the tension between the benefits of having a robot looking after the older people, helping with or carrying out tasks they no longer are able to do, and the parallel attitudes, resilience and relational inequalities that accompany these benefits. The participants perceived that having a robot might be “good for others but not themselves”, “good as a machine not a friend” while their relatives and informal caregivers perceived a robot as “not for my relative but for other older people”.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Czaja, S.J., Lee, C.C.: The impact of aging on access to technology. Universal Access in the Information Society 5(4), 341–349 (2007)

    Article  Google Scholar 

  2. Koskinen, I., et al.: Design Research Through Practice: From the Lab, Field, and Showroom. Morgan Kaufmann (2011)

    Google Scholar 

  3. Latour, B., Woolgar, S.: Laboratory life: The construction of scientific facts. Princeton Univ. Pr. (1979)

    Google Scholar 

  4. Wyatt, S.: Non-users also matter: The construction of users and non-users of the Internet. In: How Users Matter The Co-construction of Users and Technology, pp. 67–79 (2003)

    Google Scholar 

  5. Ihde, D.: Bodies in technology, vol. 5. U. of Minnesota Press (2002)

    Google Scholar 

  6. Salvini, P., Laschi, C., Dario, P.: Design for acceptability: improving robots’ coexistence in human society. International Journal of Social Robotics 2(4), 451–460 (2010)

    Article  Google Scholar 

  7. Forlizzi, J., DiSalvo, C., Gemperle, F.: Assistive robotics and an ecology of elders living independently in their homes. Human–Computer Interaction 19(1-2), 25–59 (2004)

    Article  Google Scholar 

  8. Broadbent, E., Stafford, R., MacDonald, B.: Acceptance of healthcare robots for the older population: Review and future directions. International Journal of Social Robotics 1(4), 319–330 (2009)

    Article  Google Scholar 

  9. Bemelmans, R., et al.: Socially assistive robots in elderly care: A systematic review into effects and effectiveness. Journal of the American Medical Directors Association 13(2), 114–120 (2012), e1

    Google Scholar 

  10. Kidd, C.D., Taggart, W., Turkle, S.: A sociable robot to encourage social interaction among the elderly. In: Proceedings of 2006 IEEE International Conference on Robotics and Automation, ICRA. IEEE (2006)

    Google Scholar 

  11. Heerink, M., et al.: Assessing acceptance of assistive social agent technology by older adults: The Almere model. International Journal of Social Robotics 2(4), 361–375 (2010)

    Article  Google Scholar 

  12. Young, J.E., et al.: Toward acceptable domestic robots: Applying insights from social psychology. International Journal of Social Robotics 1(1), 95–108 (2009)

    Article  Google Scholar 

  13. Beer, J.M., et al.: The domesticated robot: Design guidelines for assisting older adults to age in place. ACM (2012)

    Google Scholar 

  14. Frennert, S., Östlund, B., Eftring, H.: Would Granny Let an Assistive Robot into Her Home? In: Ge, S.S., Khatib, O., Cabibihan, J.-J., Simmons, R., Williams, M.-A. (eds.) ICSR 2012. LNCS, vol. 7621, pp. 128–137. Springer, Heidelberg (2012)

    Chapter  Google Scholar 

  15. Rogers, E.M.: Diffusion of innovations. Free Pr. (1995)

    Google Scholar 

  16. Dautenhahn, K., et al.: What is a robot companion-friend, assistant or butler? In: 2005 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS 2005). IEEE (2005)

    Google Scholar 

  17. Akrich, M.: The description of technical objects. Shaping Technology/Building Society, 205–224 (1992)

    Google Scholar 

  18. Latour, B.: Pandora’s hope: Essays on the reality of science studies. Harvard University Press (1999)

    Google Scholar 

  19. Tornstam, L.: Gerotranscendence: The contemplative dimension of aging. Journal of Aging Studies 11(2), 143–154 (1997)

    Article  Google Scholar 

  20. Melenhorst, A.-S.: Making decisions about future activities: The role of age and health. Gerontechnology 1(3), 153–162 (2002)

    Article  Google Scholar 

  21. Bouma, H., et al.: Gerontechnology in perspective. Gerontechnology 6(4), 190–216 (2007)

    MathSciNet  Google Scholar 

  22. Eisma, R., et al.: Early user involvement in the development of information technology-related products for older people. Universal Access in the Information Society 3(2), 131–140 (2004)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Frennert, S., Eftring, H., Östlund, B. (2013). What Older People Expect of Robots: A Mixed Methods Approach. In: Herrmann, G., Pearson, M.J., Lenz, A., Bremner, P., Spiers, A., Leonards, U. (eds) Social Robotics. ICSR 2013. Lecture Notes in Computer Science(), vol 8239. Springer, Cham. https://doi.org/10.1007/978-3-319-02675-6_3

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-02675-6_3

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-02674-9

  • Online ISBN: 978-3-319-02675-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics