Chapter

Queueing Networks

Volume 154 of the series International Series in Operations Research & Management Science pp 561-586

Date:

Mean Values Techniques

  • Ivo AdanAffiliated withDepartment of Mathematics and Computer Science, Eindhoven University of TechnologyDepartment of Quantitative Economics, University of Amsterdam Email author 
  • , Jan van der WalAffiliated withDepartment of Mathematics and Computer Science, Eindhoven University of TechnologyDepartment of Quantitative Economics, University of Amsterdam

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Abstract

This chapter presents the technique to determine mean performance characteristics of queueing models, generally known as mean value analysis (MVA). The term MVA is usually associated with queueing networks (QNs). However, theMVA technique is also very powerful when studying single-station queueing models. The merits of MVA are in its intrinsic simplicity and its intuitively appealing derivation based on probabilistic arguments. The intuition ofMVA can also be used to develop approximations for problems where an exact analysis appears to be intractable.