Business Process Management

Volume 1806 of the series Lecture Notes in Computer Science pp 30-49


Guidelines of Business Process Modeling

  • Jörg BeckerAffiliated withDepartment of Information Systems, Westfälische Wilhelms-Universität Münster
  • , Michael RosemannAffiliated withSchool of Information Systems, Queensland University of Technology
  • , Christoph von UthmannAffiliated withDepartment of Information Systems, Westfälische Wilhelms-Universität Münster

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Process modeling becomes more and more an important task not only for the purpose of software engineering, but also for many other purposes besides the development of software. Therefore it is necessary to evaluate the quality of process models from different viewpoints. This is even more important as the increasing number of different end users, different purposes and the availability of different modeling techniques and modeling tools leads to a higher complexity of information models. In this paper the Guidelines of Modeling (GoM)1, a framework to structure factors for the evaluation of process models, is presented. Exemplary, Guidelines of Modeling for workflow management and simulation are presented. Moreover, six general techniques for adjusting models to the perspectives of different types of user and purposes will be explained.