ACE Agents – Mass Personalized Software Assistance

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In this paper we propose a new idea of developing personalized software assistants. We based our approach on the technology of software agents, and the Agent Computing Environment ACE. Rather than using a single, complicated, resident personal assistant of a fixed architecture and functionality, we use a distributed set of specialized, user-defined agents, working in parallel in an autonomous manner to fulfill given requests. The ACE agents may be imperatively programmed by their owners to achieve certain goals. The agents may be also orchestrated and self-adjusted to the environment, communication means, local hardware/software limitations, geographical location, etc.