Abstract
Over the past two decades, the convergence of artificial intelligence and decision support technologies has driven individual, team, and organizational computing research and practice in exciting new directions. In 1992, Goul, et al. examined the patterns of a decade of progress and developed propositions regarding the direction and impact of intelligent decision support systems. A decade later, the propositions from 1992 have proven an insightful roadmap for breakthroughs in the individual, team, and organizational streams of intelligent decision support research. In this chapter, we reflect on the patterns of progress over the last ten years, compare them with the propositions put forth in 1992, and offer new perspectives based on an emerging stream in the literature base: intelligent interorganizational decision support. Interorganizational support represents the next generation of intelligent decision support, and the new domain brings with it new challenges and opportunities. We look to patterns in both the maturing streams of individual, team, and organizational intelligent decision support, as well as those emerging in the new interorganizational stream, to propose direction for and identify significant challenges to be addressed in future work as intelligent decision support research enters its third decade.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Ali F, Wallace W (1997) Bridging the gap between business objectives and parameters of data mining algorithms. Decision Support Systems, 21(1): 3–15
Azoulay-Schwartz, R, Kraus S, Wilkenfeld J (2004) Exploitation vs. exploration: choosing a supplier in an environment of incomplete information. Decision Support Systems, 38(1): 1–18
Balasubramanian P, Nochur K, Henderson J, Kwan M (1999) Managing process knowledge for decision support. Decision Support Systems, 27(1): 145–162
Benjamin R, Scott Morton M (1988) Information technology, integration, and organizational change. Interfaces, 18(3): 86–98
Bolloju N, Khalifa M, Turban E, (2002) Integrating knowledge management into enterprise environments for the next generation decision support. Decision Support Systems, 33(2): 163–176
Bui T, Lee J (1999) An agent-based framework for building decision support systems. Decision Support Systems, 25(3): 225–237
Cameron J (2002) Configurable Development Processes. Communications of the ACM, 45(3): 72–77
Chang Y, Lee J (2004) Case-based modification for optimization agents: AGENT-OPT. Decision Support Systems, 36(4): 355–370
Chari K (2003) Model composition in a distributed environment. Decision Support Systems, 35(3): 399–413
Chen J, Lin S (2003) An interactive neural network-based approach for solving multiple critera decision-making problems. Decision Support Systems, 36(2): 137–146
Courtney J (2001) Decision-making and knowledge management in inquiring organizations: toward a new decision-making paradigm for DSS. Decision Support Systems, 31(1): 17–38
Curry B, Moutinho L (1994) Intelligent computer models for marketing decisions. Management Decision, 32(4): 30–35
Fox MS, Barbuceanu M, Teigen R (2000) Agent-oriented supply-chain management. International Journal of Flexible Manufacturing Systems, 12(2,3): 165–188
Garcia M, Quintales M, Garcia F, Polo J (2004) Building knowledge discovery-driven models of decision support in project management. Decision Support Systems, 38(2): 305–317
Goul M, Henderson J, Tonge F (1992) The emergence of artificial intelligence as a reference discipline for decision support systems. Decision Sciences, 11(2): 1273–1276
Gregg D, Goul M, Philippakis A (2002) Distributing decision support systems on the WWW: the verification of a DSS metadata model. Decision Support Systems, 32(3): 233–245
Hess TJ, Rees LP, Rakes TR (2000) Using autonomous software agents to create next generation of decision support systems. Decision Sciences, 31(1): 1–31
Houben G, Kenie K, Vanhoof K (1999) A knowledge-based SWOT-analysis system as an instrument for strategic planning in small and medium sized enterprises. Decision Support Systems, 26(2): 125–135
Karacapilidis, N, Moraitis P (2001) Building an agent-mediated electronic commerce system with decision analysis features. Decision Support Systems, 32(1): 53–69
Lazarov A, Shoval P (2002) A rule-based system for automatic assignment of technicians to service faults. Decision Support Systems, 32(4): 343–360
Liang T, Huang J (2000) A framework for applying intelligent agents to support electronic trading. Decision Support Systems, 28(4): 305–317
Liu D (2004) Business-to-business workflow interoperation based on process-views. Decision Support Systems, 38(3): 399–419
Kimbrough S, Wu D, Zhong F (2002) Computers play the beer game: can artificial agents manage supply chains? Decision Support Systems, 33(2): 323.
Liu R, Lu Y (2003) Distributed agents for cost-effective monitoring of critical success factors. Decision Support Systems, 35(3): 353–366
Mayer M (1998) Future trends in model management systems: parallel and distributed extensions. Decision Support Systems, 22(4): 325–335
Nemati H, Steiger D, Iyer L, Herschel R (2002) Knowledge warehouse: an architecture integration of knowledge management, decision support, Artificial Intelligence and data warehousing. Decision Support Systems, 33(2): 143–161
Ozbayrak M, Bell R (2003) A knowledge-based decision support system for the management of parts and tools in FMS. Decision Support Systems, 35(4): p. 487–515
Palma-dos-Reis A, Zahedi F (1999) Designing personalized intelligent financial decision support systems. Decision Support Systems, 26(1): 31–47
Park J, Park S (2003) Agent-based merchandise management in Business-to-Business Electronic Commerce. Decision Support Systems, 35(3): 311–333
Pinson S, Anacleto L, Moraitis P (1997) A distributed decision support system for strategic planning. Decision Support Systems, 20(1): 35–51
Santhanam R, Guimaraes T, George J (2000) An empirical investigation of ODSS impact on individuals and organizations. Decision Support Systems, 31(1): 51–72
Sen A (2004) Metadata management: past, present and future. Decision Support Systems, 37(1): 151–173
Swaminathan J, Smith S, Sadeh N (1998) Modeling Supply Chain Dynamics: A Multiagent Approach. Decision Sciences, 29(3): 607–632
Shim JP, Warkentin M, Courtney JF, Power DJ, Sharda R, Carlsson C(2002) Past, present, and future of decision support technology. Decision Support Systems, 33(2): 111–126
Sung N, Lee J (2000) Knowledge assisted dynamic pricing for large-scale retailers. Decision Support Systems, 28(4): 347–363
Talukdar S (1999) Collaboration rules for autonomous software agents. Decision Support Systems, 24(3): 269–278
Weigand H, van den Heuvel W (2002) Cross-organizational workflow integration using contracts. Decision Support Systems, 33(3): 247–265
Xiang YP, Poh K (2002) Knowledge-based time-critical dynamic decision modelling. The Journal of the Operational Research Society, 53(1): 79–87
Yang C, Chung A (2004) Intelligent infomediary for web financial information. Decision Support Systems 38(1): 65–80
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2006 Springer-Verlag London Limited
About this chapter
Cite this chapter
Nichols, J., Goul, M. (2006). Synergizing the Artificial Intelligence and Decision Support Research Streams: Over a Decade of Progress with New Challenges on the Horizon. In: Intelligent Decision-making Support Systems. Decision Engineering. Springer, London. https://doi.org/10.1007/1-84628-231-4_3
Download citation
DOI: https://doi.org/10.1007/1-84628-231-4_3
Publisher Name: Springer, London
Print ISBN: 978-1-84628-228-7
Online ISBN: 978-1-84628-231-7
eBook Packages: EngineeringEngineering (R0)