Assessing Bank and Bank Branch Performance

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The Banking industry has been the object of DEA analyses by a significant number of researchers and probably is the most heavily studied of all business sectors. The Financial Services Industry is a great subject because both the need by management is there (due to competition) and the data is available in great detail affording the analyst much scope for study. Moreover, there are interestign challenges presented because there are many influences on this industry that must be accounted for in the models. Many new theoretical innovations in DEA were spawned by the need that arose because of the unusual situation at hand.