Book 2017

The Palgrave Handbook of Managing Continuous Business Transformation

Editors:

ISBN: 978-1-137-60227-5 (Print) 978-1-137-60228-2 (Online)

Table of contents (25 chapters)

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  1. Front Matter

    Pages i-xlix

  2. Introduction

    1. Front Matter

      Pages 1-1

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      Chapter

      Pages 3-18

      Continuous Business Transformation: What Is It All About?

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      Chapter

      Pages 19-63

      Industry Life Cycles as an Underlying Source of Continuous Change

  3. Transformational Shifts

    1. Front Matter

      Pages 65-65

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      Chapter

      Pages 67-93

      Lost in Transformation: Strategy Formulation in a Digitized World

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      Chapter

      Pages 95-113

      An Exponential World: Nature, Patterns, and How to Leverage Them

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      Chapter

      Pages 115-137

      The Effect of Digitalization on the Labor Market

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      Chapter

      Pages 139-150

      Outcome-Driven Transformation

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      Chapter

      Pages 151-171

      Transformation of Banking Institutions: Comparing Germany and India

  4. Achieving Customer Centricity

    1. Front Matter

      Pages 173-173

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      Chapter

      Pages 175-187

      The Changing Face of Customer Centricity

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      Chapter

      Pages 189-211

      Rethinking Client Centricity to Reinvent Business Models

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      Chapter

      Pages 213-244

      Transforming Product Line Selection Strategy

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      Chapter

      Pages 245-272

      Industry 4.0: How to Manage Transformation as the New Normal

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      Chapter

      Pages 273-288

      Digital Transformation in Manufacturing

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      Chapter

      Pages 289-311

      Country-of-origin Effects in a Global Market: The Case of China

  5. Dealing with New Technology

    1. Front Matter

      Pages 313-313

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      Chapter

      Pages 315-334

      Customer Integration into Continuous Development of IT-based Services

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      Chapter

      Pages 335-352

      Toward a Safer Tomorrow: Cybersecurity and Critical Infrastructure

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      Chapter

      Pages 353-373

      Digital Change: How MOOCs Transform the Educational Landscape

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      Chapter

      Pages 375-416

      E-Leadership for SMEs in the Digital Age

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      Chapter

      Pages 417-434

      Digital Transformation of a Swiss Ski Destination

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      Chapter

      Pages 435-458

      Internet of Things: Legal Implications for Every Business

  6. Leading the Change

    1. Front Matter

      Pages 459-459

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      Chapter

      Pages 461-493

      Establishing Continuous Change

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