Systems, Software and Services Process Improvement

19th European Conference, EuroSPI 2012, Vienna, Austria, June 25-27, 2012. Proceedings

  • Dietmar Winkler
  • Rory V. O’Connor
  • Richard Messnarz
Conference proceedings EuroSPI 2012

DOI: 10.1007/978-3-642-31199-4

Part of the Communications in Computer and Information Science book series (CCIS, volume 301)

Table of contents (29 papers)

  1. Front Matter
  2. SPI and Business Factors

    1. MEDEPRO: A Method to Deploy Processes Focused on People
      Sussy Bayona, Jose A. Calvo-Manzano, Gonzalo Cuevas, Tomás San Feliu
      Pages 13-24
  3. SPI Lifecycle and Models

    1. A Model for Business Value in Large-Scale Agile and Lean Software Development
      Jeanette Heidenberg, Max Weijola, Kirsi Mikkonen, Ivan Porres
      Pages 49-60
    2. Establishing a Continual Service Improvement Model: A Case Study
      Sanna Heikkinen, Marko Jäntti
      Pages 61-72
  4. SPI Assessment and Quality

    1. Application of the ISO/IEC 15504 Standard Based Model – innoSPICE
      Tanja Woronowicz, Jeremy Besson, Michael Boronowsky, David Wewetzer
      Pages 73-84
    2. Software Process Improvement Health Checklist
      Natalja Nikitina, Mira Kajko-Mattsson
      Pages 85-96
    3. Software Sustainability from a Process-Centric Perspective
      Giuseppe Lami, Fabrizio Fabbrini, Mario Fusani
      Pages 97-108
  5. SPI Processes and Standards

    1. Integrating Governance, Service Management and Project Management of IT
      Mercedes de la Cámara, Fco. Javier Sáenz Marcilla, Jose A. Calvo-Manzano, Eugenio Fernández Vicente
      Pages 109-120
    2. A Harmonized Multimodel Framework for Safety Environments
      Xabier Larrucea, Izaskun Santamaria, Paolo Panaroni
      Pages 121-132
    3. Towards the Harmonization of Process and Product Oriented Software Quality Approaches
      Gabriel Alberto García-Mireles, Ma Ángeles Moraga, Félix García, Mario Piattini
      Pages 133-144
  6. SPI in SMEs

    1. Towards a Maturity Model for IT Service Management Applied to Small and Medium Enterprises
      Renato Ferraz Machado, Sheila Reinehr, Andreia Malucelli
      Pages 157-168
    2. Towards Configurable ISO/IEC 29110-Compliant Software Development Processes for Very Small Entities
      Quentin Boucher, Gilles Perrouin, Jean-Christophe Deprez, Patrick Heymans
      Pages 169-180
  7. SPI and Implementation

    1. Documenting Evolutionary Process Improvements with Method Increment Case Descriptions
      Peter van Stijn, Kevin Vlaanderen, Sjaak Brinkkemper, Inge van de Weerd
      Pages 193-204
  8. Selected Key Notes and Workshop Papers

    1. Creating Environments Supporting Innovation and Improvement

      1. Innovating Innovation: A Conceptual Framework
        Thomas Peisl, Juergen Schmied
        Pages 217-228

About these proceedings


This volume constitutes the refereed proceedings of the 19th EuroSPI conference, held in Vienna, Austria, in June 2012. The 29 revised papers presented in this volume were carefully reviewed and selected. They are organized in topical sections on SPI and business factors; SPI lifecycle and models; SPI assessment and quality; SPI processes and standards; SPI in SMEs; SPI and implementation; creating environments supporting innovation and improvement; standards and experiences with the implementation of functional safety; business process management; SPI in SMEs - a project management perspective.


ISO standards agile and lean software development compliance management innovation management small and medium enterprises

Editors and affiliations

  • Dietmar Winkler
    • 1
  • Rory V. O’Connor
    • 2
  • Richard Messnarz
    • 3
  1. 1.Institute of Software Technology and Interactive SystemsVienna University of TechnologyViennaAustria
  2. 2.Lero, The Irish Software Engineering Research Centre, School of ComputingDublin City UniversityDublinIreland
  3. 3.ISCN Ltd.GrazAustria

Bibliographic information

  • Copyright Information Springer-Verlag Berlin Heidelberg 2012
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Computer Science
  • Print ISBN 978-3-642-31198-7
  • Online ISBN 978-3-642-31199-4
  • Series Print ISSN 1865-0929
  • Series Online ISSN 1865-0937