Table of contents (52 chapters)

1. Front Matter

   Pages I-XVI

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2. Technology Use by Hotels

   1. 

      Book Chapter

      Pages 1-12

      Hotel Domain Name Adoption and Implementation

      • Peter O’Connor,
      • Jamie Murphy
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   2. 

      Book Chapter

      Pages 13-24

      ICT Efficiency and Effectiveness in the Hotel Sector — A Three-Stage DEA Approach

      • Christina Scholochow,
      • Matthias Fuchs,
      • Wolfram Höpken
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   3. 

      Book Chapter

      Pages 25-37

      Importance-Performance Analysis of In-Room Technology Amenities in Hotels

      • Ekaterina Berezina,
      • Cihan Cobanoglu
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3. ICT Adoption and Use

   1. 

      Book Chapter

      Pages 39-50

      Factor Analysis of Variables Affecting e-Marketing Adoption by UK Independent Hotels

      • Wai Mun Lim
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   2. 

      Book Chapter

      Pages 51-62

      Comparing Internet commerce adoption between the Finnish and the European independent accommodation companies

      • Juho Pesonen,
      • Outi-Maaria Palo-oja
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   3. 

      Book Chapter

      Pages 63-74

      Use of Internet Applications & Tools by Health Tourism Agents in Malaysia: An Exploratory Study

      • Sudipta K. Sarkar,
      • Pradip K. Sarkar
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4. Website Evaluation

   1. 

      Book Chapter

      Pages 75-86

      Hong Kong Residents’ Perception of Travel Websites

      • Shanshan Qi,
      • Rosanna Leung,
      • Rob Law,
      • Dimitrios Buhalis
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   2. 

      Book Chapter

      Pages 87-98

      E-Success: An Instrument for Measuring Website Success

      • Marcel Grüter,
      • Olivier Blattmann,
      • Simone von Burg,
      • Thomas Myrach
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   3. 

      Book Chapter

      Pages 99-110

      Presenting UsERA: User Experience Risk Assessment Model

      • Alessandro Inversini,
      • Lorenzo Cantoni,
      • Davide Bolchini
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5. Mobile Technology

   1. 

      Book Chapter

      Pages 111-123

      The Pro’s and Contra’s of an Interactive Location Based Service Using UMTS Transmission

      • Martin Goossen,
      • Ron van Lammeren,
      • Arend Ligtenberg
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   2. 

      Book Chapter

      Pages 125-136

      Usability Guidelines for WAP-based Travel Planning Tools

      • Sabine Schneider,
      • Francesco Ricci,
      • Adriano Venturini,
      • Elena Not
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   3. 

      Book Chapter

      Pages 137-148

      Application of QR Codes in Online Travel Distribution

      • Michael Canadi,
      • Wolfram Höpken,
      • Matthias Fuchs
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   4. 

      Book Chapter

      Pages 149-158

      Evaluation of the Concept of Early Acceptance Tests for Touristic Mobile Applications

      • Manfred Bortenschlager,
      • Elisabeth Häusler,
      • Wolfgang Schwaiger,
      • Roman Egger,
      • Mario Jooss
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6. Tracking Technologies in Tourism Research, Management & Planning

   1. 

      Book Chapter

      Pages 159-170

      Advanced Visitor Tracking Analysis in Practice: Explorations in the PortAventura Theme Park and Insights for a Future Research Agenda

      • Antonio P. Russo,
      • Salvador Anton Clave,
      • Noam Shoval
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   2. 

      Book Chapter

      Pages 171-183

      Monitoring and Managing Visitors Flows in Destinations using Aggregative GPS Data

      • Noam Shoval
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   3. 

      Book Chapter

      Pages 185-196

      Tracking Tourists in Historic City Centres

      • Stefan van der Spek
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7. Online Travel Shopping

   1. 

      Book Chapter

      Pages 197-208

      Looking Does not Automatically Lead to Booking: Analysis of Clickstreams on a Chinese Travel Agency Website

      • Jun Shao,
      • Ulrike Gretzel
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   2. 

      Book Chapter

      Pages 209-221

      Why Some Internet Users Don’t Buy Air Tickets Online

      • Enrique Bigné,
      • Silvia Sanz,
      • Carla Ruiz,
      • Joaquín Aldás
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   3. 

      Book Chapter

      Pages 223-234

      Extracting Room Prices from Web Tables — an Ontology-Aware Approach

      • Christina Buttinger,
      • Christina Feilmayr,
      • Michael Guttenbrunner,
      • Stefan Parzer
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8. ICTs and Destination Management Organizations

   1. 

      Book Chapter

      Pages 235-246

      DMOs, e-Democracy and Collaborative Destination Management: An Implementation Framework

      • Marianna Sigala,
      • Dimosthenis Marinidis
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