Volume 92 2012

The Room at the End of the Hall

An Ombudsman’s Notebook

Authors:

ISBN: 978-94-6209-116-0 (Online)

Table of contents (27 chapters)

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  1. Front Matter

    Pages i-xiv

  2. Going In

    1. Front Matter

      Pages 1-4

    2. No Access

      Book Chapter

      Pages 5-9

      The Home

    3. No Access

      Book Chapter

      Pages 10-13

      Summer, Thursday Morning

    4. No Access

      Book Chapter

      Pages 14-16

      The Case of Oliver and the Wheelchair

    5. No Access

      Book Chapter

      Pages 17-20

      Fall, Thursday Morning

    6. No Access

      Book Chapter

      Pages 21-22

      The Case of the Man who Would not Budge

    7. No Access

      Book Chapter

      Pages 23-25

      Late Fall, Thursday Morning

    8. No Access

      Book Chapter

      Pages 26-27

      The Case of the Suffocated Man

    9. No Access

      Book Chapter

      Pages 28-28

      Thanksgiving, Thursday Morning

    10. No Access

      Book Chapter

      Pages 29-30

      Myra, Leading Citizen

    11. No Access

      Book Chapter

      Pages 31-32

      Early Winter, Thursday Morning

    12. No Access

      Book Chapter

      Pages 33-36

      The Case of the Big Man with the Big Chip

    13. No Access

      Book Chapter

      Pages 37-42

      Thursday Morning, Winter

    14. No Access

      Book Chapter

      Pages 43-47

      Blind Ambition

    15. No Access

      Book Chapter

      Pages 48-49

      Thursday, Summer

    16. No Access

      Book Chapter

      Pages 50-53

      Nobless Oblige

  3. Going Under

    1. Front Matter

      Pages 54-54

    2. No Access

      Book Chapter

      Pages 55-62

      In the office/the Calls

    3. No Access

      Book Chapter

      Pages 63-66

      In the Field/The Adult Home

    4. No Access

      Book Chapter

      Pages 67-71

      In the Office/Calls

    5. No Access

      Book Chapter

      Pages 72-77

      In the Field/ The in-Service

    6. No Access

      Book Chapter

      Pages 78-82

      In the Office/Calls

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