The 8th International Conference on Knowledge Management in Organizations

Social and Big Data Computing for Knowledge Management

ISBN: 978-94-007-7286-1 (Print) 978-94-007-7287-8 (Online)

Table of contents (50 chapters)

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  1. Front Matter

    Pages i-xiv

  2. Service and Innovation

    1. Front Matter

      Pages 1-1

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      Pages 3-12

      Servitization of Business: An Exploratory Case Study of Customer Perspective

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      Pages 13-23

      A Service Field Concept for Service Value Creation

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      Pages 25-36

      Development of Future Center: A Case Study

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      Pages 37-48

      Cocreation Value Platform Based on User’s Behaviour to Increase the User Engagement

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      Pages 49-60

      Inquest for Competitive Factors of Restaurant Information Services

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      Pages 61-71

      Cocreation and Implementing ITIL Service Management in the Cloud: A Case Study

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      Pages 73-84

      An Ontology-Based Advisement Approach for SOA Design Patterns

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      Pages 85-95

      Creating Collaborative Innovative Environment Through Knowledge Management in Pharmaceutical Industry

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      Pages 97-108

      Adoption Intention of Mobile Real Time Location-Based Advertising Service for 3G Cell Phone Users in Taiwan

  3. Knowledge Management Practice and Case Study

    1. Front Matter

      Pages 109-109

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      Pages 111-125

      Students’ Innovative Thinking and Their Perceptions About the Ideal Learning Environment

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      Pages 127-137

      Sensor-Data-Driven Knowledge Creation Model: A Model and Empirical Test

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      Pages 139-153

      A Structural Equation Model of Knowledge Management Practices and Library Users’ Satisfaction at Malaysian University Libraries

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      Pages 155-164

      A Bibliometric Study on the Mechanical Science and Engineering Researches in Taiwan

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      Pages 165-178

      Comparing Knowledge Management Application in Chile and Other OECD Countries

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      Pages 179-188

      Electronic Portfolio as a Knowledge Management Tool: A Comparative Analysis

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      Pages 189-204

      Knowledge and Community Formation via Cascading Modes of Communication with a Case Study and Research Design

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      Pages 205-219

      One-Size-Fits-All? Towards a Taxonomy of Knowledge Workers

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      Pages 221-228

      A Conceptual Model for Privacy Preferences in Healthcare Environment

  4. Information Technology and Knowledge Management

    1. Front Matter

      Pages 229-229

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      Book Chapter

      Pages 231-248

      A Hybrid Patent Prior Art Retrieval Approach Using Claim Structure and Description

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      Book Chapter

      Pages 249-261

      Improving Near-Duplicate Detection in Multi-Layered Collaborative Requirements Engineering Discussions Through Discussion Clustering

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