2012

Information Systems: Crossroads for Organization, Management, Accounting and Engineering

ItAIS: The Italian Association for Information Systems

Editors:

ISBN: 978-3-7908-2788-0 (Print) 978-3-7908-2789-7 (Online)

Table of contents (62 chapters)

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  1. Front Matter

    Pages i-xiii

  2. eServices in Public and Private Sectors

    1. Front Matter

      Pages 1-1

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      Pages 3-10

      A Service Classification Model for Value Co-creation in IT Outsourcing Services

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      Pages 11-18

      Sustained Competitive Advantage Using Business Entities (SCUBE): A Practical Approach for Business Agility

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      Pages 19-26

      Financing Public e-Services in Europe: A Regional Perspective

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      Pages 27-34

      About the Relevance of eDemocracy in Italian Regional Websites

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      Pages 35-41

      Collective Intelligence and Social Computing: A Literature Review

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      Pages 43-50

      E-Marketplaces for Professional e-Services: Trust, Reputation and Performance

  3. Organizational change and the Impact of ICT in Public and Private Sectors

    1. Front Matter

      Pages 51-51

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      Book Chapter

      Pages 53-60

      The Evolution of Information Systems Strategic Models: From IT Management to IT Governance. The FIAT Case

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      Pages 61-66

      Organizational Factors as Determinants of SaaS Adoption

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      Pages 67-76

      Exploring the Impact of Innovation Policies in Economic Environments with Self-Regulating Agents in Multi-level Complex Systems

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      Pages 77-84

      Managerial and Organizational Impact of ERP Systems in Public Sector Organizations. A Case Study

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      Pages 85-92

      IT Helps the Italian Army to Implement a Performance Management System

  4. Information and Knowledge Management

    1. Front Matter

      Pages 93-93

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      Pages 95-103

      Semantics-Enriched Web APIs Selection for Enterprise Mashup Development

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      Pages 105-112

      A New Generation DMS for Supporting Social Sensemaking

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      Pages 113-121

      An Innovative Approach to the Governance of E-Government Knowledge Management Systems

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      Pages 123-131

      Data Mart Integration at Measure Level

  5. Human-Computer Interaction

    1. Front Matter

      Pages 133-133

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      Pages 135-143

      Towards ICT Support for Elderly Displaced People: Looking for Natural Gestures

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      Pages 145-153

      Towards Improving Usability of Authentication Systems Using Smartphones for Logical and Physical Resource Access in a Single Sign-On Environment

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      Pages 155-163

      A Biometric Interface to Ambient Intelligence Environments

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      Pages 165-172

      Exploring the Effectiveness of Web Ads Via Greenwald and Leavitt’s Involvement Model

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      Pages 173-180

      An Augmented Reality Application to Gather Participant Feedback During a Meeting

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