Information Systems for Small and Medium-sized Enterprises

State of Art of IS Research in SMEs

Editors:

ISBN: 978-3-642-38243-7 (Print) 978-3-642-38244-4 (Online)

Table of contents (19 chapters)

  1. Front Matter

    Pages i-xxvi

  2. IT Governance

    1. Front Matter

      Pages 1-1

    2. No Access

      Book Chapter

      Pages 3-24

      Governance of IT in Small and Medium Sized Enterprises

    3. No Access

      Book Chapter

      Pages 25-46

      Business Process Management in Small Business: A Case Study

    4. No Access

      Book Chapter

      Pages 47-64

      Information Technology (IT) Security in Small and Medium Enterprises (SMEs)

  3. Adoption and Use

    1. Front Matter

      Pages 65-65

    2. No Access

      Book Chapter

      Pages 67-96

      Enterprise Architecture for Small and Medium-Sized Enterprises: A Starting Point for Bringing EA to SMEs, Based on Adoption Models

    3. No Access

      Book Chapter

      Pages 97-121

      Assessment of Information Technology Use in Small and Medium-Sized Enterprises: Empirical Investigation in Five Cases

    4. No Access

      Book Chapter

      Pages 123-139

      ICT Policy to Foster Interorganisational ICT Adoption by SMEs: The Netherlands Goes Digital Case

    5. No Access

      Book Chapter

      Pages 141-156

      Main Factors for ICT Adoption in the Czech SMEs

    6. No Access

      Book Chapter

      Pages 157-166

      Adoption of Free/Open Source ERP Software by SMEs

  4. Enterprise Applications

    1. Front Matter

      Pages 167-167

    2. No Access

      Book Chapter

      Pages 169-197

      Customer Relationship Management System a Case Study on Small-Medium-Sized Companies in North Germany

    3. No Access

      Book Chapter

      Pages 199-212

      Empirical Study on Differences and Similarities in ERP Usage Amongst European SMEs

    4. No Access

      Book Chapter

      Pages 213-228

      ERP Implementation in an SME: A Failure Case

    5. No Access

      Book Chapter

      Pages 229-244

      Understanding Marketing Information Systems from the Perspective of SMEs: Reviewing the Literature

  5. Capabilities and Knowledge

    1. Front Matter

      Pages 245-245

    2. No Access

      Book Chapter

      Pages 247-266

      The Ability of SMEs to Use Trust in Managing Offshore Activities

    3. No Access

      Book Chapter

      Pages 267-288

      Exploring Knowledge Capabilities in SMEs: Cases in Five Irish Software SMEs

    4. No Access

      Book Chapter

      Pages 289-309

      Business Agility and Flexibility in Enterprise Service-Based Information Systems: Application to PLM Systems

  6. Innovation

    1. Front Matter

      Pages 311-311

    2. No Access

      Book Chapter

      Pages 313-335

      Open Innovation in SMEs: Prospects and Challenges

    3. No Access

      Book Chapter

      Pages 337-350

      Government Support to Information Systems Innovation in Small and Medium Enterprises

  7. Internet and Internet-Related Technologies

    1. Front Matter

      Pages 351-351

    2. No Access

      Book Chapter

      Pages 353-373

      Forums and Blogs and Wikis, Oh My!—An Analysis of On-Line Sources of Support for End-User Development

    3. No Access

      Book Chapter

      Pages 375-398

      Internet Technologies to Support SMEs’ Growth in New Markets

  8. Back Matter

    Pages 399-420