Process Management

A Multi-disciplinary Guide to Theory, Modeling, and Methodology

Authors:

ISBN: 978-3-642-36638-3 (Print) 978-3-642-36639-0 (Online)

Table of contents (14 chapters)

  1. Front Matter

    Pages i-xvi

  2. No Access

    Book Chapter

    Pages 1-4

    Introduction

  3. Foundation

    1. Front Matter

      Pages 5-5

    2. No Access

      Book Chapter

      Pages 7-24

      Business Process

    3. No Access

      Book Chapter

      Pages 25-43

      Business Process Modeling

    4. No Access

      Book Chapter

      Pages 45-60

      Business Process Approaches

    5. No Access

      Book Chapter

      Pages 61-83

      Process Analysis

    6. No Access

      Book Chapter

      Pages 85-98

      Knowledge Management

    7. No Access

      Book Chapter

      Pages 99-112

      Simulation

    8. No Access

      Book Chapter

      Pages 113-122

      Data Modeling

  4. TAD Methodology

    1. Front Matter

      Pages 123-123

    2. No Access

      Book Chapter

      Pages 125-130

      Phase 1: Process Identification

    3. No Access

      Book Chapter

      Pages 131-142

      Phase 2: Process Modeling

    4. No Access

      Book Chapter

      Pages 143-163

      Phase 3: Process Improvement and Innovation

    5. No Access

      Book Chapter

      Pages 165-182

      Phase 4: System Development

    6. No Access

      Book Chapter

      Pages 183-185

      Phase 5: Maintenance

    7. No Access

      Book Chapter

      Pages 187-203

      Case Study 2

  5. Back Matter

    Pages 205-213