The Dynamics of Global Sourcing. Perspectives and Practices

6th Global Sourcing Workshop 2012, Courchevel, France, March 12-15, 2012, Revised Selected Papers


ISBN: 978-3-642-33919-6 (Print) 978-3-642-33920-2 (Online)

Table of contents (13 chapters)

  1. Front Matter

    Pages -

  2. The Dynamics of Global Sourcing: Perspectives and Practices

    1. Chapter

      Pages 1-19

      Analyzing Client Dependence in Dyadic IS Outsourcing Relationships

    2. Chapter

      Pages 20-38

      How Do Planned and Actual Interaction Structures Differ in Global Outsourcing Arrangements?

    3. Chapter

      Pages 39-60

      Asset Transfer in IT Outsourcing: Divesting Commodities or Inviting Investment?

    4. Chapter

      Pages 61-75

      Measuring the Relative Efficiency of Global Delivery Models in IT Outsourcing

    5. Chapter

      Pages 76-92

      Understanding Innovation in Outsourcing Services

    6. Chapter

      Pages 93-104

      Shifting Sand: Organizational Identity, Partnership and IT Outsourcing

    7. Chapter

      Pages 105-125

      Learning Software-Maintenance Tasks in the Transition Phase of Offshore Outsourcing Projects: Two Learning-Theoretical Perspectives

    8. Chapter

      Pages 126-141

      Understanding Resistance in IT Outsourcing: A Service Provider Perspective

    9. Chapter

      Pages 142-163

      Cloud Sourcing: Implications for Managing the IT Function

    10. Chapter

      Pages 164-174

      Coordination as a Service to Enable Agile Business Networks

    11. Chapter

      Pages 175-193

      Seeking Opaque Indifference in Offshore BPO

    12. Chapter

      Pages 194-211

      Exploring Failures at the Team Level in Offshore-Outsourced Software Development Projects

    13. Chapter

      Pages 212-233

      Global Sourcing of Information Systems Development - Explaining Project Outcomes Based on Social, Cultural, and Asset-Related Characteristics

  3. Back Matter

    Pages -