2013

Australasia and Pacific Ombudsman Institutions

Mandates, Competences and Good Practice

ISBN: 978-3-642-33895-3 (Print) 978-3-642-33896-0 (Online)

Table of contents (22 chapters)

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  1. Front Matter

    Pages i-xvii

  2. Comparative Analysis of the Ombudsman Institutions

    1. Front Matter

      Pages 1-1

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      Book Chapter

      Pages 3-19

      Introduction

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      Book Chapter

      Pages 21-37

      Legal Framework

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      Book Chapter

      Pages 39-63

      Mandate

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      Book Chapter

      Pages 65-85

      Powers

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      Book Chapter

      Pages 87-90

      Awareness and Outreach

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      Book Chapter

      Pages 91-97

      Good Practice Examples

  3. Reports on Different Jurisdictions

    1. Front Matter

      Pages 99-99

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      Book Chapter

      Pages 101-116

      Australia: Commonwealth Ombudsman

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      Book Chapter

      Pages 117-129

      Australia: Ombudsman New South Wales

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      Book Chapter

      Pages 131-141

      Australia: Northern Territory Ombudsman

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      Book Chapter

      Pages 143-153

      Australia: Queensland Ombudsman

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      Book Chapter

      Pages 155-164

      Australia: South Australian Ombudsman

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      Book Chapter

      Pages 165-175

      Australia: Tasmanian Ombudsman

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      Book Chapter

      Pages 177-185

      Australia: Victorian Ombudsman

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      Book Chapter

      Pages 187-198

      Australia: Western Australian Ombudsman

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      Book Chapter

      Pages 199-209

      Hong Kong (Special Administrative Region of China): Ombudsman

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      Book Chapter

      Pages 211-220

      Cook Islands: Ombudsman

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      Book Chapter

      Pages 221-234

      New Zealand: Ombudsman

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      Book Chapter

      Pages 235-247

      Papua New Guinea: Ombudsman Commission

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      Book Chapter

      Pages 249-256

      Samoa: Ombudsman

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      Book Chapter

      Pages 257-271

      Taiwan: Control Yuan

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