Electronic Government

11th IFIP WG 8.5 International Conference, EGOV 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings

  • Hans J. Scholl
  • Marijn Janssen
  • Maria A. Wimmer
  • Carl Erik Moe
  • Leif Skiftenes Flak
Conference proceedings EGOV 2012

DOI: 10.1007/978-3-642-33489-4

Part of the Lecture Notes in Computer Science book series (LNCS, volume 7443)

Table of contents (23 papers)

  1. Front Matter
  2. Foundations

  3. Adoption and Diffiusion

  4. Open Government and Transformation

    1. Building Understanding of Smart City Initiatives
      Suha Alawadhi, Armando Aldama-Nalda, Hafedh Chourabi, J. Ramon Gil-Garcia, Sofia Leung, Sehl Mellouli et al.
      Pages 40-53
    2. The Need to Adjust Lean to the Public Sector
      Nicole Maarse, Marijn Janssen
      Pages 54-65
    3. Improving PA Business Processes through Modeling, Analysis, and Reengineering
      Damiano Falcioni, Andrea Polini, Alberto Polzonetti, Barbara Re
      Pages 78-89
    4. Issues and Guiding Principles for Opening Governmental Judicial Research Data
      Anneke Zuiderwijk, Marijn Janssen, Ronald Meijer, Sunil Choenni, Yannis Charalabidis, Keith Jeffery
      Pages 90-101
    5. "5 Days in August" – How London Local Authorities Used Twitter during the 2011 Riots
      Panagiotis Panagiotopoulos, Alinaghi Ziaee Bigdeli, Steven Sams
      Pages 102-113
  5. Infrastructure and Technology

    1. Shared Services in Irish Local Government
      Mark Scannell, Frank Bannister
      Pages 114-125
    2. Information Technology and the Efficiency of the Brazilian Judiciary System
      André Andrade, Luiz Antonio Joia
      Pages 126-136
    3. The Tool That Has to Build Itself: The Case of Dutch Geo-Data
      Walter T. de Vries, Gianluca Miscione
      Pages 137-148
    4. Cross-Border Legal Identity Management
      Bernd Zwattendorfer, Arne Tauber, Klaus Stranacher, Peter Reichstädter
      Pages 149-161
  6. Evaluation

Other volumes

  1. Electronic Government
    11th IFIP WG 8.5 International Conference, EGOV 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings
  2. Advancing Democracy, Government and Governance
    Joint International Conference on Electronic Government and the Information Systems Perspective, and Electronic Democracy, EGOVIS/EDEM 2012, Vienna, Austria, September 3-6, 2012. Proceedings

About these proceedings


This book constitutes the refereed proceedings of the 11th IFIP WG 8.5 International Conference, EGOV 2012, held in Delft, The Netherlands, in September 2012. The 23 revised full papers presented were carefully reviewed and selected from more then 80 submissions. The papers are organized in topical sections on foundations; adoption and diffusion; open government and transformation; infrastructure and technology; evaluation; and citizen perspective, social inclusion, and social media.


e-government e-services electronic identification information systems open data

Editors and affiliations

  • Hans J. Scholl
    • 1
  • Marijn Janssen
    • 2
  • Maria A. Wimmer
    • 3
  • Carl Erik Moe
    • 4
  • Leif Skiftenes Flak
    • 4
  1. 1.University of WashingtonSeattleUSA
  2. 2.Faculty of Technology, Policy and ManagementDelft University of TechnologyDelftThe Netherlands
  3. 3.Institute for IS ResearchUniversity of Koblenz-LandauKoblenzGermany
  4. 4.Department of Information SystemsUniversity of AgderKristiansandNorway

Bibliographic information

  • Copyright Information IFIP International Federation for Information Processing 2012
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Computer Science
  • Print ISBN 978-3-642-33488-7
  • Online ISBN 978-3-642-33489-4
  • Series Print ISSN 0302-9743
  • Series Online ISSN 1611-3349