2009

Working with India

The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry

Authors:

ISBN: 978-3-540-89077-5 (Print) 978-3-540-89078-2 (Online)

Table of contents (9 chapters)

  1. Front Matter

    Pages i-xiii

  2. No Access

    Book Chapter

    Pages 1-28

    Why Intercultural Competency?

  3. No Access

    Book Chapter

    Pages 29-50

    India — the Country

  4. No Access

    Book Chapter

    Pages 51-61

    The Society and Culture in India

  5. No Access

    Book Chapter

    Pages 63-94

    India’s IT & BPO Industry

  6. No Access

    Book Chapter

    Pages 95-114

    Human Resources

  7. No Access

    Book Chapter

    Pages 115-138

    Interactions with India

  8. No Access

    Book Chapter

    Pages 139-147

    Conducting Offshore Projects

  9. No Access

    Book Chapter

    Pages 149-160

    Use of Expatriates

  10. No Access

    Book Chapter

    Pages 161-161

    Recommendations for Effective Collaboration

  11. Back Matter

    Pages 163-178