Beyond Bureaucracy

Towards Sustainable Governance Informatisation

ISBN: 978-3-319-54141-9 (Print) 978-3-319-54142-6 (Online)

Table of contents (19 chapters)

  1. Front Matter

    Pages i-viii

  2. Beyond Bureaucracy

    1. Front Matter

      Pages 1-1

    2. No Access

      Chapter

      Pages 3-14

      Digital Limits of Government: The Failure of E-Democracy

    3. No Access

      Chapter

      Pages 15-26

      Beyond Bureaucracy

    4. No Access

      Chapter

      Pages 27-47

      In Defence of Bureaucracy: Governance and Public Values in a Digital Age

    5. No Access

      Chapter

      Pages 49-60

      A Trans-Disciplinary Approach Towards Understanding the State in the Information Society Era

  3. Disruptive Innovation for Governance

    1. Front Matter

      Pages 61-61

    2. No Access

      Chapter

      Pages 63-78

      Participatory Budgeting and Democratic Innovation: Some Analytical Variables

    3. No Access

      Chapter

      Pages 79-95

      Virtual Currencies as the Starting Point for Changes in Financial Ecosystem

    4. No Access

      Chapter

      Pages 97-114

      The New Governance of ICT Standards in Europe

  4. Crowd Sourcing Governance

    1. Front Matter

      Pages 115-115

    2. No Access

      Chapter

      Pages 117-131

      Social Innovation in Practice: Opportunities for Citizens and Governments

    3. No Access

      Chapter

      Pages 133-149

      Going Beyond Bureaucracy Through Gamification: Innovation Labs and Citizen Engagement in the Case of “Mapaton” in Mexico City

    4. No Access

      Chapter

      Pages 151-166

      Participatory Constitutional Design: A Grassroots Experiment for (Re)Designing the Constitution in Greece

    5. No Access

      Chapter

      Pages 167-184

      Citizen Observatories: Concept, Opportunities and Communication with Citizens in the First EU Experiences

  5. Mass Online Deliberation

    1. Front Matter

      Pages 185-185

    2. No Access

      Chapter

      Pages 187-207

      What Do the People Think?: E-Petitioning and Policy Decision Making

    3. No Access

      Chapter

      Pages 209-234

      Mass Online Deliberation in Participatory Policy-Making—Part I

    4. No Access

      Chapter

      Pages 235-258

      Mass Online Deliberation in Participatory Policy-Making—Part II

    5. No Access

      Chapter

      Pages 259-287

      Converting the Outcomes of Citizens’ Discourses in the Cyberspace into Policy Inputs for More Democratic and Effective Government

  6. E-Government Trends

    1. Front Matter

      Pages 289-289

    2. No Access

      Chapter

      Pages 291-312

      From Weber to the Web… Can ICT Reduce Bureaucratic Corruption?

    3. No Access

      Chapter

      Pages 313-335

      Public Services Reengineering Through Cost Analysis and Simulation: The eGOVSIM II Platform

    4. No Access

      Chapter

      Pages 337-353

      Citizen Relationship Management in Local Governments: The Potential of 311 for Public Service Delivery

    5. No Access

      Chapter

      Pages 355-375

      Digitalization in Greece: State of Play, Barriers, Challenges, Solutions