Exploring Services Science

5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings

Editors:

ISBN: 978-3-319-04809-3 (Print) 978-3-319-04810-9 (Online)

Table of contents (10 chapters)

  1. Front Matter

    Pages -

  2. No Access

    Book Chapter

    Pages 1-16

    Some Aspects Concerning a Generic Service Process Model Building

  3. No Access

    Book Chapter

    Pages 17-30

    Building an Extended Ontological Perspective on Service Science

  4. No Access

    Book Chapter

    Pages 31-39

    How Open Data Are Turned into Services?

  5. No Access

    Book Chapter

    Pages 40-55

    A Classification Framework of Value Co-creation in Electronic and Mobile Services

  6. No Access

    Book Chapter

    Pages 56-71

    Transition and Delivery Challenges of Retained Organizations in IT Outsourcing

  7. No Access

    Book Chapter

    Pages 72-81

    Servitization - Its Raise through Information and Communication Technologies

  8. No Access

    Book Chapter

    Pages 82-91

    Introducing Service-oriented Organizational Structure for Capability Sourcing

  9. No Access

    Book Chapter

    Pages 92-107

    Why Is Aligning Economic- and IT Services So Difficult?

  10. No Access

    Book Chapter

    Pages 108-123

    Towards the Consideration of Performance Risks for the Design of Service Offers

  11. No Access

    Book Chapter

    Pages 124-137

    Developing Municipal e-Government in Italy: The City of Alfa Case

  12. Back Matter

    Pages -