ERP Systems and Organisational Change

A Socio-technical Insight

ISBN: 978-1-84800-182-4 (Print) 978-1-84800-183-1 (Online)

Table of contents (11 chapters)

  1. Front Matter

    Pages i-ix

  2. Chapter

    Pages 1-11

    The Mutual Influence of the Tool and the Organisation

  3. Chapter

    Pages 13-25

    ERP Systems in the Extended Value Chain of the Food Industry

  4. Chapter

    Pages 27-46

    Integrative Technologies in the Workplace: Using Distributed Cognition to Frame the Challenges Associated with their Implementation

  5. Chapter

    Pages 47-58

    ERP Implementation: the Question of Global Control Versus Local Efficiency

  6. Chapter

    Pages 59-84

    Why ERPs Disappoint: the Importance of Getting the Organisational Text Right

  7. Chapter

    Pages 85-99

    Contradictions and the Appropriation of ERP Packages

  8. Chapter

    Pages 101-118

    Exploring Functional Legitimacy Within Organisations: Lessons to be Learnt from Suchman’s Typology. The Case of the Purchasing Function and SAP Implementation

  9. Chapter

    Pages 119-137

    How to Take into Account the Intuitive Behaviour of the Organisations in the ERP?

  10. Chapter

    Pages 139-156

    Process Alignment or ERP Customisation: Is There a Unique Answer?

  11. Chapter

    Pages 157-180

    Process Alignment Maturity in Changing Organisations

  12. Chapter

    Pages 181-200

    A Cross-cultural Analysis of ERP Implementation by US and Greek Companies

  13. Back Matter

    Pages 201-214