Lean Thinking for Healthcare

ISBN: 978-1-4614-8035-8 (Print) 978-1-4614-8036-5 (Online)

Table of contents (32 chapters)

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  1. Front Matter

    Pages i-xxxii

  2. Key Concepts, Tools and Techniques

    1. Front Matter

      Pages 1-1

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      Book Chapter

      Pages 3-11

      Lean Principles for Healthcare

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      Pages 13-27

      Artificial Neural Network Excellence to Facilitate Lean Thinking Adoption in Healthcare Contexts

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      Pages 29-42

      The Suitability of Artificial Neural Networks in Service Quality Control and Forecasting

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      Book Chapter

      Pages 43-53

      The Application of Lean in the Healthcare Sector: Theory and Practical Examples

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      Book Chapter

      Pages 55-81

      Business Value of IT in Healthcare

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      Book Chapter

      Pages 83-95

      Initiatives of Service-Oriented Architecture Towards Performance Improvement in Healthcare

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      Book Chapter

      Pages 97-111

      Adapted Lean Thinking for Emergency Departments: Information Quality Perspective

  3. Applications of Lean Thinking Around the Healthcare World

    1. Front Matter

      Pages 113-113

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      Book Chapter

      Pages 115-142

      Adapted Lean Thinking for Healthcare Services: An Empirical Study in the Traditional Chinese Hospital

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      Pages 143-167

      Lean Thinking in Dementia Care Through Smart Assistive Technology: An Evaluation

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      Book Chapter

      Pages 169-186

      A Delphi Study on Developing a Conceptual Framework to Understand the Perception of Iranian Physicians Towards Electronic Health Records

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      Book Chapter

      Pages 187-206

      Trying to Streamline Healthcare Delivery in Australia via the Personally Controlled Electronic Health Record (PCEHR)

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      Pages 207-224

      Identifying Critical Issues for Developing Successful e-Health Solutions

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      Book Chapter

      Pages 225-238

      Applying the Principles of KM to Effect Streamlined Healthcare Operations: A Malaysian Case Study

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      Book Chapter

      Pages 239-264

      Remaking Rosa Medical Center: A 5-Step Approach to Transitioning with Lean

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      Book Chapter

      Pages 265-284

      Lean Thinking and Customer Focus: Patient Centered Perspectives on Hospital Quality

  4. Macro Issues

    1. Front Matter

      Pages 285-286

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      Book Chapter

      Pages 287-297

      Applying a System of Systems Approach to Healthcare

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      Pages 299-314

      The Role for a Healthcare System of Systems Approach Coupled with Collaborative Technologies to Provide Superior Healthcare Delivery

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      Book Chapter

      Pages 315-330

      The Role of a Disruptive Pervasive Technology Solution to Facilitate Better Healthcare Delivery to Native American Patients

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      Book Chapter

      Pages 331-344

      Designing Enabling Regulatory Frameworks to Facilitate the Diffusion of Wireless Technology Solutions in Healthcare

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      Book Chapter

      Pages 345-359

      Improving Healthcare Service Quality and Patients’ Life Quality Through Mobile Technologies: The Case of Diabetes Self-management

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