2011

Service Level Agreements for Cloud Computing

ISBN: 978-1-4614-1613-5 (Print) 978-1-4614-1614-2 (Online)

Table of contents (21 chapters)

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  1. Front Matter

    Pages i-xxvi

  2. Introduction to Service Level Agreements in Service Oriented Architectures

    1. Front Matter

      Pages 1-1

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      Book Chapter

      Pages 3-11

      Motivation and Overview

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      Book Chapter

      Pages 13-26

      A Reference Architecture for Multi-Level SLA Management

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      Book Chapter

      Pages 27-40

      The Open Reference Case A Reference Use Case for the SLA@SOI Framework

  3. Foundations for Service Level Agreements

    1. Front Matter

      Pages 41-41

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      Book Chapter

      Pages 43-67

      The SLA Model

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      Book Chapter

      Pages 69-78

      Service Construction Meta-Model

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      Book Chapter

      Pages 79-101

      Translation of SLAs into Monitoring Specifications

  4. Scientific Innovations

    1. Front Matter

      Pages 103-103

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      Book Chapter

      Pages 105-121

      Penalty Management in the SLA@SOI Project

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      Book Chapter

      Pages 123-138

      Dynamic Creation of Monitoring Infrastructures

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      Book Chapter

      Pages 139-152

      Runtime Prediction

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      Book Chapter

      Pages 153-164

      Software Performance and Reliability Prediction

  5. Core Components of the Service Level Agreements Framework

    1. Front Matter

      Pages 165-165

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      Book Chapter

      Pages 167-186

      G-SLAM – The Anatomy of the Generic SLA Manager

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      Book Chapter

      Pages 187-206

      A Generic Platform for Conducting SLA Negotiations

  6. Management of the Business Layer

    1. Front Matter

      Pages 207-207

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      Book Chapter

      Pages 209-224

      Management of the Business SLAs for Services eContracting

  7. Management of the Software Layer

    1. Front Matter

      Pages 225-225

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      Book Chapter

      Pages 227-250

      Model-Driven Framework for Business Continuity Management

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      Book Chapter

      Pages 251-268

      Managing Composite Services

  8. Management of the Infrastructure Layer

    1. Front Matter

      Pages 269-269

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      Book Chapter

      Pages 271-287

      SLA-Enabled Infrastructure Management

  9. Selected Business Use Cases

    1. Front Matter

      Pages 289-289

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      Book Chapter

      Pages 291-293

      Introduction to the SLA@SOI Industrial Use Cases

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      Book Chapter

      Pages 295-309

      The ERP Hosting Use Case Scenario

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      Book Chapter

      Pages 311-327

      The Enterprise IT Use Case Scenario

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      Book Chapter

      Pages 329-342

      The Service Aggregator Use Case Scenario

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