Maintenance Management in Network Utilities

Framework and Practical Implementation

Authors:

ISBN: 978-1-4471-2756-7 (Print) 978-1-4471-2757-4 (Online)

Table of contents (15 chapters)

  1. Front Matter

    Pages i-xxii

  2. Introduction to Maintenance management in Network Utilities

    1. Front Matter

      Pages 1-1

    2. No Access

      Book Chapter

      Pages 3-31

      A Background on Utilities and Maintenance Management

    3. No Access

      Book Chapter

      Pages 33-59

      International Standards, Best Practices and Maintenance Management Models as Reference

    4. No Access

      Book Chapter

      Pages 61-83

      Measuring the Maintenance Contribution

    5. No Access

      Book Chapter

      Pages 85-123

      Techniques and Tools for Maintenance Management

  3. Processes and Tools to Manage Maintenance in Network Utilities

    1. Front Matter

      Pages 125-125

    2. No Access

      Book Chapter

      Pages 127-147

      Defining Maintenance Management Framework

    3. No Access

      Book Chapter

      Pages 149-184

      Managing Maintenance Strategy

    4. No Access

      Book Chapter

      Pages 185-201

      Monitoring Services

    5. No Access

      Book Chapter

      Pages 203-214

      Managing Incidents

    6. No Access

      Book Chapter

      Pages 215-245

      Incidents Prevention

    7. No Access

      Book Chapter

      Pages 247-263

      Network Capacity Analysis and Administration

    8. No Access

      Book Chapter

      Pages 265-298

      Analyzing Maintenance

    9. No Access

      Book Chapter

      Pages 299-329

      Control and Knowledge Management System

    10. No Access

      Book Chapter

      Pages 331-344

      Management of Change

  4. Management Framework Evaluation

    1. Front Matter

      Pages 345-345

    2. No Access

      Book Chapter

      Pages 347-367

      Qualitative and Maturity Evaluation

    3. No Access

      Book Chapter

      Pages 369-405

      Quantitative Evaluation: An Intellectual Capital Scope