Managing in the Information Economy

Current Research Issues

Editors:

ISBN: 978-0-387-34214-6 (Print) 978-0-387-36892-4 (Online)

Table of contents (18 chapters)

  1. Front Matter

    Pages i-x

  2. The Information Economy

    1. No Access

      Book Chapter

      Pages 1-28

      Size, Structure and Growth of the U.S. Information Economy

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      Book Chapter

      Pages 29-57

      Information Technology and the G7 Economies

  3. Structure and the Organization of the Information Economy

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      Pages 59-81

      Business Process Outsourcing and “Off-Shoring”: The Globalization of Information-Intensive Services

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      Book Chapter

      Pages 83-115

      Information Systems Outsourcing Contracts: Theory and Evidence

    3. No Access

      Book Chapter

      Pages 117-148

      Managing Network Organizations in the Knowledge Economy: Learning from Success and Failure

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      Book Chapter

      Pages 149-163

      Understanding Sourcing as a Strategic Business: The Risks and Rewards of Strategic Sourcing and Inter-Firm Alliances In India

  4. Marketing and Ecommerce

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      Book Chapter

      Pages 165-184

      Personalization and Technology-Enabled Marketing

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      Pages 185-208

      The Real Value of B2B: From Commerce Towards Interaction and Knowledge Sharing

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      Pages 209-230

      Business-To-Business Electronic Markets: Does Trading on New Information Create Value, and for Whom?

  5. Emerging Issues in the Information Economy

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      Book Chapter

      Pages 231-258

      Inter-Organizational Knowledge Transfer as a Source of Innovation: The Role of Absorptive Capacity and Information Management Systems

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      Book Chapter

      Pages 259-279

      Research Issues Concerning Ethics and the Internet: How can We Live Well in Cyberspace?

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      Pages 281-304

      Status Seeking and the Design of Online Entertainment Communities

  6. Information and Transaction Based Services

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      Book Chapter

      Pages 305-334

      Service Design, Competition and Market Segmentation in Business Information Services with Data Updates

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      Book Chapter

      Pages 335-354

      Channel Strategy Evolution in Retail Banking

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      Book Chapter

      Pages 355-384

      A Proactive Demand Management Model for Controlling E-Retailer Inventory

  7. Empirical Studies of Business Practices

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      Book Chapter

      Pages 385-411

      Information Technology Impact on Business Practices: The Ucla Bit Project

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      Book Chapter

      Pages 413-428

      Information and Communication Technology in India and its Impact On Business Sectors — A Pilot Study

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      Book Chapter

      Pages 429-471

      Firms and Digital Technologies in Italy: The Network Moves Forward