Organizational Information Systems in the Context of Globalization

IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization June 15–17, 2003, Athens, Greece

Editors:

ISBN: 978-1-4757-6109-2 (Print) 978-0-387-35695-2 (Online)

Table of contents (29 chapters)

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  1. Front Matter

    Pages i-xiii

  2. Perspectives and Challenges of Organizational Information Systems in the Context of Globalization

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      Book Chapter

      Pages 1-15

      Perspectives and Challenges of Organizational Information Systems in the Context of Globalization

  3. Work Practices and Their Transformation

    1. Front Matter

      Pages 17-17

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      Book Chapter

      Pages 19-34

      ICTs Supporting Targetmania

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      Pages 35-51

      Counter Networks, Communication and Health Information Systems

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      Book Chapter

      Pages 53-68

      Coordinating Work with Groupware

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      Book Chapter

      Pages 69-83

      CRM in Call Centres

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      Book Chapter

      Pages 85-98

      Back to Basics

  4. Organizations, Corporations and Institutions

    1. Front Matter

      Pages 99-99

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      Book Chapter

      Pages 101-115

      Have You Got Anything to Declare?

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      Pages 117-137

      Innovation Theories in Retrospect

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      Book Chapter

      Pages 139-153

      Organizational and National Issues of an ERP Implementation in a Portuguese Company

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      Book Chapter

      Pages 155-168

      ICTs and Organizational Control Across Cultures

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      Book Chapter

      Pages 169-184

      On the Implementation of an Information System in the Mozambican Context

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      Pages 185-198

      Implementing Global Information Technology Product in a Localized Context

  5. ICT Industries and Systems Development

    1. Front Matter

      Pages 199-199

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      Book Chapter

      Pages 201-216

      The Process of Offshore Software Development

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      Book Chapter

      Pages 217-233

      China Telecommunications Transformation in Globalization Context

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      Pages 235-252

      Factors Influencing Ireland’s Software Industry

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      Pages 253-269

      Russian High-Speed Software Development

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      Book Chapter

      Pages 271-287

      Institutional Structures and Participation

  6. Societal Dynamics

    1. Front Matter

      Pages 289-289

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      Book Chapter

      Pages 291-305

      Social Exclusion and Information Systems in Community Healthcare

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      Book Chapter

      Pages 307-322

      Knowledge, NGOs and Networks

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      Book Chapter

      Pages 323-337

      Less Cyber, More Café

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