Crisis Management in the Food and Drinks Industry

A practical approach

Authors:

ISBN: 978-0-387-23382-6 (Print) 978-0-387-28921-2 (Online)

Table of contents (19 chapters)

  1. No Access

    Book Chapter

    Pages 1-9

    The anatomy of a crisis

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    Book Chapter

    Pages 11-21

    Protecting your brands and reputation

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    Book Chapter

    Pages 23-36

    Preparing for the unthinkable

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    Book Chapter

    Pages 37-47

    The Internet—a two-edged sword

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    Book Chapter

    Pages 49-56

    Tactics to avoid being caught off-guard

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    Book Chapter

    Pages 57-64

    Product tampering—a constant threat

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    Book Chapter

    Pages 65-72

    Issues tracking and management

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    Book Chapter

    Pages 73-91

    Meeting the media

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    Book Chapter

    Pages 93-97

    Do I need help?

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    Book Chapter

    Pages 99-104

    Sources of technical help

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    Book Chapter

    Pages 105-112

    The powers of enforcement authorities

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    Book Chapter

    Pages 113-127

    Managing a crisis

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    Book Chapter

    Pages 129-142

    Diet and health

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    Book Chapter

    Pages 143-154

    Problems facing the food industry

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    Book Chapter

    Pages 155-166

    Dealing with extremist organizations and terrorist threats

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    Book Chapter

    Pages 167-174

    Bioterrorism—a clear and present danger

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    Book Chapter

    Pages 175-192

    Significant crises

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    Book Chapter

    Pages 193-218

    Interesting case histories

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    Book Chapter

    Pages 219-233

    Events that will shape the future