A framework for market-based organizational learning: Linking values, knowledge, and behavior
- Cite this article as:
- Sinkula, J.M., Baker, W.E. & Noordewier, T. J. of the Acad. Mark. Sci. (1997) 25: 305. doi:10.1177/0092070397254003
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The authors review the concept of organizational learning and present a broad conceptual framework for its modeling. Within this framework, one specific process for market-based organizational learning is postulated. An empirical test of this model leads the authors to conclude that a more positive learning orientation (a value-based construct) will directly result in increased market information generation and dissemination (knowledge-based constructs), which, in turn, directly affects the degree to which an organization makes changes in its marketing strategies (a behavioral construct). Managerial implications are discussed.