Matsuno, K., Mentzer, J.T. & Rentz, J.O. J. of the Acad. Mark. Sci. (2000) 28: 527. doi:10.1177/0092070300284005
In this article, the authors attempt to develop an improved market orientation scale built on Kohli, Jaworski, and Kumar’s market orientation scale (MARKOR). The modified scale is then compared with the MARKOR scale in a validation study. The authors argue that the scale improves operationalization of the market orientation construct, and the results indicate that the psychometric properties of the new scale are superior to those of the MARKOR scale. Implications of the results are discussed, and a future research agenda is offered.