Knowledge creation through boundary-spanning
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- Mitchell, R. & Nicholas, S. Knowl Manage Res Pract (2006) 4: 310. doi:10.1057/palgrave.kmrp.8500113
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This paper contributes to our understanding of the process of knowledge creation in organisations. Based on a process model, the paper develops propositions relating to factors facilitating knowledge creation in cross-functional work teams. These propositions relate to the constructs of cognitive diversity, transactional memory, trans-specialist knowledge and their contribution to new knowledge development through knowledge boundary spanning.