Corporate Reputation Review

, Volume 5, Issue 1, pp 35–50

Comparing Corporate Reputations: League Tables, Quotients, Benchmarks, or Case Studies?

  • Dennis Bromley
Paper

DOI: 10.1057/palgrave.crr.1540163

Cite this article as:
Bromley, D. Corp Reputation Rev (2002) 5: 35. doi:10.1057/palgrave.crr.1540163

Abstract

Finding valid and practicable methods of assessment and comparison should help to clarify the concept of corporate reputation and contribute to professional applications in this area. Four approaches to assessing and comparing corporate reputations are outlined: league tables, reputation quotients, benchmarks, and case studies. The first three approaches are interrelated, and face conceptual and practical difficulties. The fourth approach outlines two contrasting methods: the case comparison method and the Quasi-Judicial (QJ) case method.

Keywords

reputationimageidentitybrandstakeholdercommunicationsintangiblesphilanthropyadvertisingpositioningcorporate brandinge-communication

Copyright information

© Palgrave Macmillan 2002

Authors and Affiliations

  • Dennis Bromley
    • 1
  1. 1.Department of Psychology, University of LiverpoolUK