Journal of the Operational Research Society

, Volume 10, Issue 1, pp 56–71

Queueing Processes Associated with Airline Passenger Check-in

  • A. M. Lee
  • P. A. Longton
General Paper

DOI: 10.1057/jors.1959.5

Cite this article as:
Lee, A. & Longton, P. J Oper Res Soc (1959) 10: 56. doi:10.1057/jors.1959.5


Passenger check-in systems at airports and town terminals are outlined and shown to be equivalent to combinations of, at most, four queueing processes of different types. The determination of the optimum system by using both theoretical and empirical methods is discussed. This is a case study, the results of which have been applied.

Copyright information

© Operational Research Society 1959

Authors and Affiliations

  • A. M. Lee
    • 1
  • P. A. Longton
    • 1
  1. 1.British European Airways

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