European Journal of Information Systems

, Volume 19, Issue 3, pp 288–302

Influencing the effectiveness of IT governance practices through steering committees and communication policies

  • Rui Huang
  • Robert W Zmud
  • R Leon Price
Original Article

DOI: 10.1057/ejis.2010.16

Cite this article as:
Huang, R., Zmud, R. & Price, R. Eur J Inf Syst (2010) 19: 288. doi:10.1057/ejis.2010.16

Abstract

Information technology (IT) governance practices involve efforts by an organization's leadership to influence IT-related decisions through the location of decision rights and the structure of decision processes. Our focus is on two specific aspects of IT governance: IT steering committees and IT-related communication policies. Adopting an inductive research strategy examining qualitative data, we provide evidence on the influence of these governance practices from three small-/medium-sized organizations. While each firm evidenced a centralized IT governance posture, differences in these firms’ IT steering committees and governance-related communication policies were found to explain differences in the firms’ IT use outcomes. Inferences from our findings are presented in the form of propositions informing future research.

Keywords

IT governance IT use steering committee senior management involvement communication practices small- and medium-sized enterprise (SME) 

Copyright information

© Operational Research Society 2010

Authors and Affiliations

  • Rui Huang
    • 1
  • Robert W Zmud
    • 2
  • R Leon Price
    • 2
  1. 1.School of Management, State University of New York, Binghamton UniversityBinghamtonU.S.A.
  2. 2.Michael F. Price College of Business, University of OklahomaNormanU.S.A.

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