Abstract
Organizational citizenship behavior (OCB) isbehavior that extends beyond that required by anorganization in a formal job description. Past researchshows that engaging in OCB is related to higherperformance evaluations. We wished to determine whether therelationship between OCB and job performance ratingswould be affected by the gender of persons performingOCB. Ninety-six primarily Caucasian dormitory Resident Advisors (RAs) rated one another on thelikelihood of performing OCB and we obtained RAperformance ratings from their Hall Directors. Aspredicted, women received higher OCB scores than menalthough they did not differ from men on performance ratings.This finding may suggest a form of subtle discriminationagainst women, although other interpretations arepossible.
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Lovell, S.E., Kahn, A.S., Anton, J. et al. Does Gender Affect the Link Between Organizational Citizenship Behavior and Performance Evaluation?. Sex Roles 41, 469–478 (1999). https://doi.org/10.1023/A:1018883018719
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DOI: https://doi.org/10.1023/A:1018883018719