Journal of Genetic Counseling

, Volume 9, Issue 2, pp 95-116

First online:

The Role of Expectations in Effective Genetic Counseling

  • Lisa R. JayAffiliated withGenetic Counseling Program, Beaver College
  • , Walid A. AfifiAffiliated withDepartment of Speech Communication, The Pennsylvania State University
  • , Wendy SamterAffiliated withDepartment of Communication, University of Delaware

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The goals for this investigation were to assess individuals' expectations for social support from genetic counselors, and to explore how these expectations influence perceptions of genetic counselor effectiveness. Two studies were conducted to address these goals. Results from the first study show that individuals most frequently expect genetic counselors to provide options and support following the disclosure of distressing test results, while data from the second study demonstrate that expectations play a significant role in individuals' assessment of genetic counselor effectiveness. These findings shed light on what individuals expect from genetic counselors following the disclosure of medically positive test results and inform how these expectations influence the success of genetic counseling sessions.

genetic counseling social support expectations