, Volume 9, Issue 2, pp 239-264

The Organisation in Ethnography –A Discussion of Ethnographic Fieldwork Programs in CSCW

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Abstract

Ethnography is now one of the key approaches usedwithin the CSCW community to specify the role ofcomputer based systems in work practice. Yet whatethnography involves as a program of inquiries is onlydiscussed in a piecemeal way in the literature. Thispaper attempts to make up for that absence bydescribing one fieldwork program (or programme)developed over a number of projects in whichethnography has been allied with computer systems andwork practice design. The discussions will be ofinterest to both expert practitioners of ethnographyand novices.