, Volume 19, Issue 5, pp 433-435

Comparing the Information Experience of Women Invited for Cervical Screening for the First Time in 1994 with 2001

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We compared the information experience of women invited to attend cervical screening for the first time in 1994 and 2001 using postal questionnaires. Compared to 1994, women in 2001: found the invitation letter less easy to understand; were not aware of alternative venues for the test; and waited >4 weeks before receiving their results. Negative information experiences may influence attendance.