BT Technology Journal

, Volume 22, Issue 2, pp 7-17

First online:

Customisation and Context for Expressive Behaviour in the Broadband World

  • M GilliesAffiliated withUCL
  • , I B Crabtree
  • , D Ballin

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The introduction of consumer broadband makes it possible to have an emotionally much richer experience of the Internet. One way of achieving this is the use of animated characters endowed with emotionally expressive behaviour. This paper describes Demeanour, a framework for generating expressive behaviour, developed collaboratively by University College London and BT. The focus of this paper will be on two important aspects — the customisation of expressive behaviour and how expressive behaviour can be made context dependent.