, Volume 17, Issue 4, pp 465-479

First online:

Pragma-Dialectical Analysis and Evaluation of Problem-Solving Discussion

  • M. A. van ReesAffiliated withDepartment of Speech Communication, Argumentation Theory and Rhetoric, University of Amsterdam

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In this article, after arguing that present approaches to improving problem-solving discussions for various reasons are not satisfactory, I turn to the pragma-dialectic approach to argumentative discourse to derive a normative framework that can serve as a point of departure to enhance the quality of problem-solving discussions. I then show how this approach can be used as analytical and evaluative instrument that can help the analyst to establish whether participants in actual practice act in a fashion that is in accord with the norms posited. Two real-life problem-solving discussions provide the material for this demonstration.

conversation analysis pragma-dialectics problem-solving discussion